CRUISE SHIP PASSENGER REFUNDS
Phone
Call
Mobile Img
The Four Types of
Maritime Cases We Handle

ATTORNEY PROFILE

FRANK D. BUTLER is an attorney in the State of Florida for the past 22 years and is licensed in every Court in Florida, including all state and federal courts. Frank is an avid outdoor enthusiast and represents people injured in boating accidents and cruise ship injuries. You should be careful to hire an attorney who knows the issues specific to cruise ship cases and boating accidents.

I grew up in Florida and have been around the boating and marine industry my entire life. I have filed suit against all of the cruiselines that operate in Florida and have successfully handled boating cases throughout Florida. It’s what we do. Maritime law is very complex and you need to make sure that the attorney you choose has experience in handling these types of cases.

Many attorneys advertise for boating injury and cruise ship cases. See our “Very Important Information” under the Cruise Ship button and our “10 Things You Need To Know” under the Boating Accidents button. If the attorney you are considering cannot answer these questions, you should consider whether they actually handle these types of cases.
imp info img

Why would an attorney just advertise for boating or cruise cases if they do not handle them? First, an attorney can refer your case to a maritime attorney and collect a referral fee. Second, an attorney can try to handle your boating or cruise ship claim even if they have never handled one at all. At our law firm we do not handle real estate law, bankruptcy, divorces, contracts, criminal law, probate, tax matters, medical malpractice, etc.

Your consultation with us is at absolutely no charge to you. There are no fees and no costs to you unless we win your case. See our Cruise Ship button and Boating Accidents button for very important information you should know regarding your claim. Maritime law imposes shorter statutes of limitation than most state courts.


irma


Contact Mr. Butler

Serving all of Florida
Our base office is in Pinellas Park, FL

CRUISE SHIP PASSENGER REFUNDS

Passenger Refunds: What You Need To Know

What is the deal with cruise ship passenger refunds?

The U.S. Federal Maritime Commission, the agency over cruise lines, is looking into the hodgepodge of refund policies of cruise lines. Some cruise lines were refusing refunds if a person canceled their cruise before the cruise line canceled the cruise. Some were only giving credits for future cruises. Some were giving partial refunds. Because of the variations and hundreds of complaints, the Federal Maritime Commission looked into the situation. 

In mid-August, the “FMC” is set to vote on several recommendations. Note: these are recommendations. This is not yet law. Here are the recommendations: 

  • If a voyage is canceled due to governmental action or regulations the cruise lines would get 180 days to issue a refund to the passenger.
  • If a voyage is canceled or delayed more than 24 hours for any non-governmental reason the cruise lines would get 60 days to issue a refund to the passenger. 
  • If a voyage is canceled by a passenger due to public health emergency when the vessel is still set to sail on schedule the cruise lines will have to provide a Future Cruise Credit equal to the deposit placed by the passenger. 
  • Cruise lines can set a deadline for the passenger to request a refund, and it may be six months after the scheduled voyage
  • Refunds should include fees paid by the passenger to the cruise line.
  • Refunds should be made consistent with the original form of payment 

This is a link below to the Federal Maritime Commission’s Complaint information page. 

www.fmc.gov/resources-services/filing-a-formal-complaint/ 

Remember, this has not yet become law, but it should be instructive to cruise lines where the issue of cruise line passenger refunds is headed. 

Florida-Cruise-Ship-Claims

Passenger Refunds: What You Need To Know

What is the deal with cruise ship passenger refunds?

The U.S. Federal Maritime Commission, the agency over cruise lines, is looking into the hodgepodge of refund policies of cruise lines. Some cruise lines were refusing refunds if a person canceled their cruise before the cruise line canceled the cruise. Some were only giving credits for future cruises. Some were giving partial refunds. Because of the variations and hundreds of complaints, the Federal Maritime Commission looked into the situation. 

In mid-August, the “FMC” is set to vote on several recommendations. Note: these are recommendations. This is not yet law. Here are the recommendations: 

  • If a voyage is canceled due to governmental action or regulations the cruise lines would get 180 days to issue a refund to the passenger.
  • If a voyage is canceled or delayed more than 24 hours for any non-governmental reason the cruise lines would get 60 days to issue a refund to the passenger. 
  • If a voyage is canceled by a passenger due to public health emergency when the vessel is still set to sail on schedule the cruise lines will have to provide a Future Cruise Credit equal to the deposit placed by the passenger. 
  • Cruise lines can set a deadline for the passenger to request a refund, and it may be six months after the scheduled voyage
  • Refunds should include fees paid by the passenger to the cruise line.
  • Refunds should be made consistent with the original form of payment 

This is a link below to the Federal Maritime Commission’s Complaint information page. 

www.fmc.gov/resources-services/filing-a-formal-complaint/ 

Remember, this has not yet become law, but it should be instructive to cruise lines where the issue of cruise line passenger refunds is headed. 

By : Butler Boating Accident & Injury Lawyer | August 7, 2020 | Boating Accidents